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Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly.Are you tired of dealing with your cable and internet provider over the phone or online? Do you have questions about your Xfinity services that you can’t seem to find answers to? I...Xfinity streaming service is a great way to watch your favorite shows and movies without having to pay for cable. With Xfinity, you can watch live TV, access thousands of on-demand...May 1, 2023 · Page Contents. Fix: Xfinity (X1) Flex Stuck At Welcome Screen. Fix 1: Restart the Xfinity Box. Fix 2: Detach Device Cable. Fix 3: Check Your Internet Connection. Fix 4: Restart Your Modem/Gateway. Fix 5: Connect Using the WPS Button. Fix 6: Connect to the Xfinity Flex Customer Care Team. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, …Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated. Xfinity stuck on welcome screen: how to troubleshoot includes checking your connections, restarting your television, restarting your cable on a computer or …First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.X1 Activation Start-Up Screens While the Welcome screens are displayed, the TV Box is connecting to cloud services that include the activation applications. Back to Top Mandatory Firmware Download Screens X1 TV Boxes with older firmware versions may show the following message: "We’re updating your TV Box to the best experience possible," along …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The X1 Welcome screen will appear after the TV Box restarts. Once the System Refresh has been completed, your TV Box will return to live TV. The System Refresh feature can only be used once within a 24-hour period, so if you continue to experience issues, you can Schedule a Call to have a specialist troubleshoot your issues.Sep 4, 2022 · After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ... Xfinity Community Forum. TV. X1. ... Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …

Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box.Apr 5, 2024 · Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset: Remote stuck in looking for problem mode. Tried pairing my remote x1 with tv. Not getting a looking for problem message on the tv and it just keeps displaying that. Remote not pairing with tv. Question.

Xfinity Community Forum. TV. X1. ... Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box …If you are still having issues with your TV being stuck on the welcome screen I would recommend starting with unplugging your modem and TV box for at least 30 seconds. Once the modem is back online go ahead and try and turn the TV box back on and see if you progress past the welcome screen.Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. If you're connected properly, manually r. Possible cause: Comcast cable bills can be paid by sending a check with the bill you receive, by .